Visiting Hours & Guidelines
Harbor-UCLA Medical Center is a smoke-free campus for the health and wellness of our patients, staff, and visitors. Smoking is prohibited on the campus, including parking lots.
General Adult Medical-Surgical Wards
Daily visiting hours for the General Adult Medical-Surgical, Step-Down, and Post-Partum Units are 11:00 A.M. to 9:00 P.M. daily. Exceptions may be granted on an individual basis at the discretion of the Charge Nurse or Nurse Manager on the Unit. Children under the age of 12 years old are permitted to visit patients in these units, but must be accompanied by a responsible adult at all times.
Intensive Care Units
Visiting with patients in the Intensive Care Unit (ICU) is encouraged. Visitors may visit at any time, but visits are limited to 10 minutes per hour, unless approved otherwise. Visitors may be asked to leave during shift changes. Children under the age of 12 years may visit patients in the ICU at the request of the patient and if they are supervised by an adult.
Visitors may be asked to leave the unit during medical emergencies or procedures involving any patient in the Unit, and/or during clinical rounds or if having visitors will negatively affect the patient’s care. Please check with the ICU staff before entering a patient’s room to make sure the patient is stable to receive visitors.
Parents are encouraged to stay with their hospitalized child and are urged to participate in the care activities under the direction of and at the discretion of the patient’s nurse. Visiting hours for Pediatric inpatients are 24 hours a day for parents and grandparents. One parent or guardian may stay overnight. For all other visitors, visiting is from 10:00 A.M. – 9:00 P.M.
All visitors to Pediatric patients must be approved by the patient’s parents or guardian. The patient’s parent or guardian may identify other visitors who may stay overnight with the patient, as long as that person is over 21 years old and prior arrangements have been made with the nurse. Visitors or siblings under the age of 18 may not stay at the bedside overnight.
The safety of patients is our top priority. Visitors should take precautions to prevent the transmission of infection by following these steps:
- Visitors who are sick are encouraged to stay home;
- Visitors should clean their hands when entering the hospital by washing them or using hand sanitizer gel. Hand sanitizer wipes are located in the lobby;
- Wash hands or use hand sanitizer gel prior to and after patient contact;
- Cover mouth and nose with a tissue when coughing or sneezing.
The hospital gift shop offers a wide variety of books, gifts, flowers, drinks and snacks and is located on the 1st floor near the main lobby. Need room service? The gift shop is pleased to deliver your order directly to you 7 days a week between 11:00 A.M. and 4:00 P.M. with a minimum purchase of $5.00. The Gift Shop is open 7 days a week:
Gift Shop Phone: (310) 222-2392
Pastoral Care Services
Clergy from Catholic, Jewish, Protestant, and other religions volunteer their services to offer spiritual and emotional support to our patients and their families. If you wish to speak with a member of the clergy, ask a staff member or call (310) 222-2166. For your convenience, the hospital chapel is located on the 1st floor across from the Gift Shop.
Hospital parking is limited so plan your visit accordingly. Visitor parking is available in Parking Lot 5 adjacent to the main entrance off Marengo Street or in Parking Lot 9D located across the street (corner of Marengo and Brittania Streets). Watch for signage on Marengo Street directing visitors to available parking.
The cafeteria is located on the first flow of the inpatient tower and open Monday – Friday, 8:00 A.M. – 9:00 P.M. Weekend hours are 10:00 A.M. – 8:00 P.M. The coffee bar is open Monday – Friday, 6:00 A.M. – 8:00 P.M., Saturday and Sunday, 7:00 A.M. – 2:00 P.M.
The cafeteria accepts MasterCard, VISA, and American Express credit and debit cards.